Nova Health Application**
Effective Date: February 2025
This Privacy Policy describes how NOVA GROUP GLOBAL 1969 SLU (“Company”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects your personal information when you use the Nova Health application (“App”) and related services.
Nova Health is a consumer wellness application designed to work with the NovaCardio wellness device and provide personal wellness-related insights.
The App and device are not medical devices and are not intended for diagnosing, treating, curing, or preventing any disease.
If you have questions about this Policy, please contact us at:
📧 info@letsnova.com
We only collect information necessary to operate the App, connect your NovaCardio device, provide user wellness-tracking features, maintain security, and improve functionality.
Email address
Name or nickname
Account credentials (if registration is required)
Any data you manually submit (tags, labels, notes)
When connected to the NovaCardio consumer wellness device, we may collect:
Non-medical cardiac rhythm recordings
Device signal data
Time and date of recordings
General device wellness indicators
Metadata required for connection and trend visualization
These recordings are not medical measurements and are processed solely for informational and general wellness purposes.
We do NOT analyze or interpret data for medical outcomes.
Mobile device model and operating system
App version
Bluetooth state and connection identifiers
IP address (for security and anti-fraud purposes)
Device language and region
Log files and diagnostic information
We use Sentry to collect:
Crash logs
Device performance data
Non-identifiable runtime errors
We use Firebase Analytics to collect:
App usage events
Feature engagement metrics
Aggregated, anonymized analytics
These services may receive device-level identifiers.
Time of App start
Time of connection to the device
Frequency of feature usage
General App performance metrics
We do not collect geolocation unless explicitly required and enabled (and currently we do not use geolocation at all).
We process your information to:
Connect your NovaCardio wellness device
Display recordings and wellness indicators
Store your history of readings
Maintain your personal account
Fix errors and crashes
Improve performance and user experience
Prevent fraud or unauthorized access
Send necessary service or security notifications
Provide customer support
Respond to inquiries
Maintain safety and integrity of services
Meet legal and regulatory obligations
We do NOT:
Sell personal data
Use data for medical analysis
Evaluate or diagnose health conditions
Offer clinical alerts or medical interpretations
Conduct automated medical decision-making
Use wellness data for advertising
Share wellness data with third parties for marketing
We process your information under the following legal bases:
Processing of wellness-related data
Analytics using Firebase (optional, depending on your settings)
Operating your account
Providing App functionality
Ensuring App security
Improving services
Preventing misuse
Responding to lawful data requests
Compliance with applicable regulations
We share personal information only with service providers necessary to operate the App:
Data is stored on secure servers located in Spain, compliant with GDPR.
Firebase Analytics (Google LLC)
Receives anonymized or pseudonymized analytics data.
Sentry
Receives diagnostic and error information.
If you contact us, support systems may store your email and message history.
We may share information if required by law, court order, or regulatory authority.
We never sell personal information.
Your data is stored and processed on servers located in:
Spain
If you access the App from outside the EU, your data may be transferred to your region.
All transfers are protected under GDPR-compliant safeguards.
We retain:
Account information → until the account is deleted
Wellness data → until deleted by the user
Crash logs → up to 24 months
Support messages → up to 12 months
Anonymized analytics → up to 36 months
You may delete all your data within the App at any time.
Depending on your location (GDPR/CCPA), you have the right to:
Access your data
Correct inaccurate data
Delete your data
Withdraw consent
Restrict or object to processing
Data portability
Not be subject to automated decision-making
Know what categories of data we collect
To exercise your rights:
📧 info@letsnova.com
The App is not intended for use by children under 16 years old.
We do not knowingly collect data from minors.
We use industry-standard technical and organizational measures:
Encryption at rest and in transit
Secure access controls
Firewalls and intrusion detection
Regular security audits
Segmented storage
However, no system is 100% secure.
The App may contain links to third-party websites or services.
We are not responsible for their privacy practices.
If you use WebView or the App’s website, we may use:
Session cookies
Preference cookies
Security cookies
The App itself does not use cookies unless accessed through WebView content.
We may update the Policy from time to time.
We will notify users of material changes via App notification or email.
If you have questions, concerns, or requests regarding your personal data:
📧 info@letsnova.com
🏢 NOVA GROUP GLOBAL 1969 SLU
© All Rights Reserved.
